Ctg888 Terms & Conditions — Know Before You Play

01General Terms & Conditions

Ctg888 (hereinafter referred to as "we", "the platform", or "ctg888") is an online gaming platform serving users in Bangladesh and other countries. These terms and conditions apply to the ctg888 website, mobile application, and all related services.

Our platform operates under an international gaming licence. These Terms & Conditions constitute a legally binding agreement between ctg888 and its users. They apply to anyone who accesses ctg888, whether registered or not.

Ctg888 is designed with Bangladeshi users in mind. However, it is entirely the user's responsibility to comply with the laws and regulations of their own country. ctg888 is not in a position to provide legal advice specific to any jurisdiction.

02Account Registration

To create an account at ctg888, you must provide accurate and complete information. Opening an account with false or misleading details is strictly prohibited and may result in account closure.

Information Required for Registration

• Full legal name (as per National ID)
• An active mobile number (Bangladeshi operator)
• A valid email address
• Date of birth (for age verification)
• Preferred payment method details

Account Security

Keep your password and login credentials strictly confidential. ctg888 will never ask for your password by phone or email. If you suspect any unauthorized access to your account, contact our support team immediately. Ultimately, the responsibility for keeping your account secure rests with you.

03Eligibility & Age Requirement

A minimum age of 18 is required to create an account and play at ctg888. We are firmly committed to protecting minors from accessing our gaming platform.

Ctg888 may request additional documents at any time for age verification. Withdrawal access may be restricted until verification is complete. ctg888 reserves the right to immediately close any account identified as belonging to a minor.

04Deposits & Withdrawals

Ctg888 supports deposits and withdrawals via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

Deposit Rules

• Minimum deposit amount ৳500
• Deposits are instant — funds typically appear in your account within 5 minutes
• Deposits must be made from a mobile wallet belonging to the account holder
• Deposits made through third parties are not permitted
• Ctg888 reserves the right to investigate any suspicious transactions

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000
• Withdrawal processing time: up to 6 hours
• Withdrawals may be delayed if KYC verification has not been completed
• Withdrawals may be held if bonus wagering requirements have not been met
• Withdrawals can only be made via the same method used for the deposit

05Bonuses & Promotions

Ctg888 offers a variety of bonuses and promotions. Each bonus has its own terms, which you should read carefully before claiming.

General Bonus Terms

• The welcome bonus is available to newly registered members only
• The wagering requirement for each bonus is clearly stated on the bonus page
• Bonus funds cannot be used on all games — please refer to the list of eligible games
• Bonuses must be used before they expire
• Multiple bonuses cannot be used simultaneously unless otherwise specified
• Ctg888 reserves the right to cancel any bonus if abuse is suspected

06Gaming Rules

All games on ctg888 are RNG (Random Number Generator) certified and regularly audited by independent third parties. Game outcomes are entirely random and impartial.

• Each game has its own rules — please read them before you start playing
• Bets will be refunded if a game is cancelled due to a technical error
• If a game session is interrupted due to network issues, the outcome will be determined from the game history
• Any winnings obtained by exploiting a game bug or glitch will be considered void
• The dealer's decision in Live Casino games is final

07Prohibited Activities

The following activities are strictly prohibited to maintain a fair environment at ctg888. Violations may result in permanent account suspension and balance forfeiture.

• Creating or operating multiple accounts
• Use of a false identity or impersonating another person
• Abuse of the bonus system (bonus hunting, arbitrage, etc.)
• Attempting to hack or manipulate the platform
• Using automated bots or software to play games
• Money laundering or any illegal financial activity
• Harassment or fraud against other users
• Impersonating ctg888 staff

08Account Closure & Suspension

Ctg888 reserves the right to temporarily suspend or permanently close accounts in the following circumstances:

• Terms & Conditions Violations
• Incomplete KYC verification or submission of false information
• Suspicious Financial Activity
• At the user's own request (self-exclusion)
• Accounts inactive for an extended period (18 months)

If an inactive account holds a balance, ctg888 will notify you in advance. You may also request account closure at any time — completely free of charge.

09Limitation of Liability

Ctg888 always strives to deliver the best experience. However, there are certain situations where our liability has limits:

• Ctg888 is not liable for game interruptions caused by internet connectivity or device issues
• No compensation will be provided for service interruptions caused by force majeure events such as natural disasters or government directives
• Ctg888 is not responsible for account information being compromised due to the user's own negligence
• Ctg888's ability to intervene is limited when transaction delays are caused by third-party payment providers

10Privacy Policy

Ctg888 takes the protection of your personal data seriously. Your information is never sold to third parties. To read our full privacy policy, Privacy Policy Page View.

• Your information is used solely for service improvement and KYC verification
• All data is protected with 256-bit SSL encryption
• Information may be disclosed to government authorities when required by legal obligation

11Right to Amend

Ctg888 reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified via email or an on-platform notice at least 7 days in advance. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

12Contact & Complaints

For any questions or complaints regarding these Terms & Conditions, please contact our support team. We're available 24/7 to assist you.

• 📧 Email: support@ctg888.bet
• 💬 Live Chat: chat button in the bottom-right corner of the platform
• ⏰ Support hours: 24 hours a day, 7 days a week
• ⚡ Average response time: 90 seconds

After a complaint is submitted, ctg888 will provide a written response within 72 hours. For complex matters, it may take longer — you will be kept updated throughout the process.