Find out how your personal data is kept safe, how it's used, and what rights you have — all explained in plain English.
Your privacy is our priority. ctg888 adheres to international data protection standards. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.
Ctg888 (referred to herein as "we", "ctg888", or the "platform") is an online gaming and betting platform delivering premium entertainment services to users in Bangladesh. We place the highest importance on our users' privacy.
This privacy policy applies to the ctg888 website, mobile application, and all associated services. By using ctg888, you agree to the data collection and usage practices described in this policy.
We believe transparency is the foundation of trust. That's why our privacy policy is written in plain, straightforward language — no complex legal jargon. If you have any questions, our support team is always ready to help.
In Brief: We only collect data that is necessary, never share it with third parties without your consent, and store it with the highest level of security.
Ctg888 collects various types of data, falling into two main categories — information you provide directly, and information collected automatically.
| Data Type | Details | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address, current address | Mandatory |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket), transaction history | Mandatory |
| Device Information | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Game history, bet amounts, login times, session data | Automatic |
| Cookies & Tracking | Session cookies, preference settings, browsing patterns | Optional |
Important: We never store your full payment card details or bank account passwords. Only transaction reference numbers are kept in our system.
Ctg888 collects information in several ways. Our goal is to make sure you are fully aware of each method.
Ctg888 uses your information only for specific, legitimate purposes. We never use your data for anything irrelevant or unnecessary.
Marketing communications: You can opt out of promotional emails or SMS at any time through your account settings. However, essential account-related messages cannot be disabled.
Ctg888 never sells your personal data to third parties. However, in certain limited circumstances, we may share information as follows:
Only the minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification services, and technology infrastructure management. All partners operate under strict confidentiality agreements with ctg888.
We may be required to disclose data under legal obligations, including court orders, government directives, or regulatory requests. In such cases, we only provide exactly what is requested — nothing more.
In the event of an ownership change, merger, or acquisition of ctg888, user data may be transferred. You will be notified before any such change takes place.
What We Never Do: Selling your data to advertisers or marketing companies, or sharing it on social media or other platforms without your consent.
Cookies are small text files stored in your browser. ctg888 uses cookies to provide a secure and enhanced experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Ctg888 uses internationally recognized technologies and processes to ensure the security of your data.
All data is retained for as long as your account remains active. After account closure, certain information — particularly financial transaction records — may be kept for up to 5 years to meet legal obligations.
In the event of a data breach: If there is any risk of a breach to your data security, we will notify you by email within 72 hours and advise you on immediate steps to take.
Every registered user on ctg888 has the following rights over their personal data:
You have the right to know what data we hold about you. Upon request, full details will be provided within 30 days.
You have the right to correct any inaccurate information in your account. Submit a request through Account Settings or contact our support team.
After account closure, you may request deletion of all personal data beyond what we are legally required to retain.
You have the right to download your data in a standard format (CSV/JSON).
You can opt out of having your data used for marketing purposes at any time.
If you are unhappy with how we handle your data, you may file a formal complaint with our support team.
To exercise any of the rights above, email us at support@ctg888.bet or reach out via live chat. We will process your request within a maximum of 30 business days.
Ctg888 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If a parent suspects their child has created an account on ctg888, please contact support@ctg888.bet immediately. We will promptly close the account and delete all associated data.
We strictly follow KYC procedures for age verification, and every suspicious account is thoroughly investigated.
Ctg888 may update this privacy policy when necessary. In the event of any changes:
If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after any changes will be taken as acceptance of the new policy.
For any questions, concerns, or requests regarding this privacy policy, please contact our dedicated privacy team:
When submitting a formal privacy complaint by email, please include "Privacy Complaint" in the subject line. We will respond formally within 10 business days.
Protecting your privacy at ctg888 is not just a compliance obligation — it's a core responsibility we take seriously.
Every transaction and personal detail you share is protected by 256-bit SSL encryption. We use bank-grade security technology to ensure no third party can access your data.
Ctg888 never sells your personal information to third parties. Your name, contact details, or financial data will never be shared with advertisers or data brokers — under any circumstances.
View, update, or request deletion of your data at any time from your account dashboard. Your data belongs to you.
Independent third-party security experts regularly audit ctg888's systems. Any vulnerabilities identified are addressed immediately.
All privacy-related complaints are resolved within 10 business days. Our dedicated privacy team is always here to help.
Ctg888's Privacy Policy is built in accordance with international data protection standards. As a licensed platform, we undergo regular compliance reviews.
Your privacy is our top priority at ctg888. Register now and enjoy a safe, trusted gaming experience.